Refund & Cancellation Policy

This policy explains how billing, refunds, and cancellations work for Money But Softer subscriptions, and how to cancel your subscription at any time.

Subscription Billing

Money But Softer is offered as a paid subscription with two billing options:

• Monthly plan: billed in advance at the start of each monthly billing period.
• Yearly plan: billed in advance at the start of each yearly billing period.

All subscription fees are processed by our payment processor, Stripe. By subscribing, you authorize recurring charges until you cancel.

How to Cancel

You can cancel your subscription at any time, directly in the app:

• Open the app and go to the Subscription management screen (linked from your dashboard).
• Review your plan and renewal date, then tap Cancel subscription.
• Confirm the cancellation. No further charges will be made after the current period ends.

You can also request cancellation by contacting us at contact@linniemae.com. Cancelling in the app is the fastest option and stops future billing immediately.

When Cancellation Takes Effect

Cancellations take effect at the end of your current billing period. You keep full access to the app until then.

• Monthly plan: if you cancel, your subscription stays active until the end of the current month you have already paid for, then ends. No further monthly charges are made.
• Yearly plan: if you cancel, you will not be charged for the next year. Your subscription remains active until the end of the current yearly period you have already paid for, then ends.

Refunds

Subscription fees are generally non-refundable. Because you retain access for the full billing period you have paid for, we do not issue refunds or credits for partially used billing periods, except where required by applicable law.

If you believe you were charged in error, contact us at contact@linniemae.com and we will review your request.

Your Statutory Rights

Nothing in this policy limits any non-waivable consumer rights you may have under applicable law, including rights that may apply in your country or region (for example, statutory cancellation or withdrawal rights in the EU, UK, or other jurisdictions). Where a statutory right to a refund applies, it is not affected by this policy.

Plan Changes

We may change subscription fees with reasonable advance notice. Any fee change applies only to future billing periods and does not change the price of a period you have already paid for.

Questions

For questions about refunds or cancellations, contact us at contact@linniemae.com or visit our Contact page.